Dear SYM Dealers:

Carter/SYM USA, along with SYM Corporate Headquarters in Taiwan, would like to make you aware of a very serious situation that has recently come to our attention.

Lance Powersports, Inc. of Ontario, California, has been advertising and marketing a scooter by the name of the Vienna 50/125 which they claim to be manufactured by SYM’s China subsidiary.

The truth is Lance Powersports tried to obtain this product illegally through a China trading company; SYM Taiwan management had no knowledge of this transaction or intent to allow Lance to import this model into the U.S. market. It is in fact a triangle trade through a trading company for product originally intended for Mexico. Note: The Vienna 50/125 will not be sold through Lance Powersports into the U.S. market period; SYM Taiwan Headquarters has not authorized Lance to do so.

Lance Powersports has gone as far as downloading Carter and SYM generated images and verbiage used on the SYM-USA website for promotional purposes. Unfortunately this incident may have been just a way for Lance to promote their own brand and agenda by trying to sabotage the SYM dealer network as well as capitalize on all of our marketing efforts and, of course, the success of the SYM brand and products in the U.S.